Privacy Policy

1. Who we are

Alderic Partners (“we”, “us”), operated by Alderic Partners Pty Ltd (ACN 696 812 094, ABN 12 696 812 094). We are a web design, branding, and digital marketing agency based in Melbourne, Australia.

Privacy contact: hello@aldericpartners.com.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

2. What we collect

From enquiry forms on our website:

• Name, email address, and organisation name
• What you’re looking for (selected service type)
• Your message

Automatically when you visit our website:

• IP address, browser type, and device information (standard server logs)

From direct communication:

• The content of emails or other correspondence you send to us

3. How we use it

• Respond to your enquiry and follow up about the services you’re interested in.
• Communicate with you about a project or engagement.
• Operate our website — troubleshooting, security, and basic analytics.

4. Consent

By submitting an enquiry form on our website, you consent to us using your information to respond to your enquiry and follow up about our services. You can ask us to stop contacting you at any time by emailing hello@aldericpartners.com.

5. Who we share it with

We use third-party service providers to operate our website and handle enquiries, including for hosting and email delivery. These providers only access data necessary to perform their function.

We do not sell your data.

We may disclose your information where required by law, court order, or government authority.

If Alderic Partners is acquired, merged, or sold, your data may transfer to the new owner. We will notify you at the email on file before any transfer, and the new owner will be bound by this privacy policy until they notify you of changes.

6. Where your data is stored

Your data is stored and processed in Australia. If this changes in the future, we will update this policy and notify you before any data is transferred offshore.

7. How long we keep it

We retain your data for as long as we need it to respond to your enquiry or service an ongoing engagement. If you want your data deleted, email hello@aldericpartners.com and we will remove it from our active systems.

8. Your rights

Under the Australian Privacy Principles:

• Access your data — request a copy of what we hold about you
• Correct inaccurate data
• Delete your data (subject to legal retention requirements)

To exercise any of these rights, email hello@aldericpartners.com.

9. Children

We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us at hello@aldericpartners.com and we will delete it.

10. Security

• All data in transit is encrypted (TLS 1.2+).
• Access to systems is restricted to authorised personnel with audit logs.
• We do not store passwords or payment information.

11. Data breaches

If we become aware of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under the Privacy Act 1988.

12. Complaints

If you believe we have mishandled your personal information:

1. Contact us at hello@aldericpartners.com with details of your concern.
2. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 business days.
3. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Changes

We may update this policy from time to time. We will notify you at the email on file at least 30 days before material changes take effect.

Last updated May 2026.